Welcome to Pawline Care.

These Terms & Conditions govern your use of the Pawline Care website and your purchase and use of Pawline Care digital resources and guides.

By using this website or purchasing a Pawline Care product, you agree to these Terms & Conditions.

1. About Pawline Care

Pawline Care provides educational and informational resources designed to help pet owners feel more informed and confident about everyday pet care.

Pawline Care is not a veterinary clinic and our educational resources do not replace veterinary diagnosis, treatment or professional veterinary advice.

2. Veterinary Disclaimer

Information provided through this website, our social media channels, free resources, digital guides and other Pawline Care materials is for general educational and informational purposes only.

The information is not intended to diagnose, treat, cure or prevent any disease or medical condition.

Every animal is an individual and circumstances can vary.

If you are concerned about your pet's health, behaviour, injury or wellbeing, you should contact an appropriately qualified veterinarian.

If you believe your pet is experiencing an emergency, seek urgent veterinary attention.

You should not delay seeking professional veterinary care because of information obtained from Pawline Care.

3. Digital Products

Pawline Care may offer digital guides, checklists, ebooks and other downloadable resources.

Digital products are provided for personal, non-commercial use unless otherwise stated.

After a successful purchase, you will receive access to the applicable digital product using the delivery method described at the time of purchase.

4. Personal Use Only

Purchased digital products are licensed to the purchaser for personal use.

You may:

  • Download the product for your personal use

  • Store a copy on your personal devices

  • Refer to the product for your own personal pet-care purposes

You may not, without written permission from Pawline Care:

  • Resell the product

  • Share the downloadable file publicly

  • Upload the product to websites, social media, file-sharing platforms or online groups

  • Distribute copies to other people

  • Reproduce or republish substantial portions of the content

  • Modify and redistribute the content for commercial purposes

5. Intellectual Property

Unless otherwise stated, all content published by Pawline Care, including text, guides, checklists, graphics, photographs, logos, branding, layouts and other materials, is owned by or licensed to Pawline Care.

All rights are reserved.

Purchasing or downloading a Pawline Care resource does not transfer ownership of the copyright or other intellectual property rights in that resource.

6. Prices and Payments

Prices for digital products will be displayed on the website at the time of purchase.

Prices may be changed from time to time. Any price change will not affect an order that has already been successfully placed.

Payments may be processed through third-party payment providers.

7. Refunds

Because Pawline Care products may be digital products that are delivered electronically, please review the product description carefully before purchasing.

Any refund or cancellation rights will be handled in accordance with applicable Singapore law and the specific terms displayed at the time of purchase.

If you experience a technical problem accessing a purchased product, please contact Pawline Care so that we can assist you.

8. Free Resources

Free resources provided by Pawline Care are offered for personal, informational use.

Free resources may not be resold, redistributed, modified for commercial purposes or publicly uploaded without permission.

9. Website Content

We aim to provide useful and accurate information, but Pawline Care does not guarantee that all website content or resources will always be complete, current or error-free.

Information may be updated or changed without notice.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services.

These third-party services operate independently from Pawline Care and may have their own terms, conditions and privacy policies.

Pawline Care is not responsible for the content, availability or practices of third-party websites or services.

11. Website Availability

We aim to keep the website and digital resources available, but we do not guarantee uninterrupted or error-free access.

Access may occasionally be affected by maintenance, technical problems, hosting issues or circumstances outside our reasonable control.

12. Limitation of Liability

To the extent permitted by applicable law, Pawline Care will not be responsible for losses or damages arising from reliance on general educational information provided through the website or our resources.

Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

13. Changes to These Terms

Pawline Care may update these Terms & Conditions from time to time.

The latest version will be published on this page with the updated date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by law.

14. Governing Law

These Terms & Conditions are governed by the laws of Singapore.

Any disputes will be subject to the applicable laws and jurisdiction of Singapore.

15. Contact Us

If you have questions about these Terms & Conditions, digital products or your purchase, please contact:

Pawline Care
Email: pawlinecare@gmail.com

Last updated: 30 September 2026